HERE YOU CAN FIND AN ANSWER TO ALL YOUR QUESTIONS. 

REALLY. 

WE HAVE A CRYSTAL BALL IN THE END OF THIS PAGE.

ALL ABOUT SHIPPING

I’M FROM ANOTHER CITY, BUT I REALLY WANT TO SEND MY FILM TO YOU, GUYS!

No problem! Just place an online order here and send your rolls to:

Film Speed Lab UG

Dietrich-Bonhoeffer Str. 32

10407 Berlin 

+49 176 84786140

Before sending, take a look at our shipping checklist to make sure everything’s ready on your end.

SHIPPING CHECKLIST

1/ Did I place an online order?
  • Yes
  • No
2/ Did I write my order number on the package?
  • Yes
  • No
3/ Did I pack it securely?

(we love your creative packaging — from socks to iPhone boxes. But sometimes we get empty parcels, so we just want to be sure!)

  • Yes
  • No
4/ Did I send it directly to Film Speed Lab UG and not to the post filiale?

*this helps us get started on your order faster

  • Yes
  • No

Thanks a lot, you’re the best <3

HOW SHOULD I PACKAGE MY FILM TO SEND TO THE LAB?

Air cushion bags or small boxes are the best way!

DO YOU GET MY FILM?

As soon as the DHL guy walks in our lab — you’ll get an email from us!

CAN YOU SEND MY NEGATIVES BACK?

Of course! We’ll just charge regular shipping costs.

OHHH, AND CAN I ORDER SOME FILM AND HAVE IT SHIPPED WITH MY NEGATIVES?

Of course, mate. Just place an order and we’ll send everything together (tracking number included!). Shipping costs will vary depending on the size and weight of the package, like with any other parcel.

ALL ABOUT DEVELOPING

DO YOU DEVELOP DISPOSABLES?

Every camera is a disposable camera (if you throw it away). So yeah, sure.

Same price, same turnaround.

OK, WHAT YOU GUYS CAN’T DO?

We’ll, we can’t send your negatives to Australia…

On the serious side: we can’t scan Polaroid frames or your printed photos. 

“What about negatives or slides frame by frame?” We can, but it’s not the cheapest option. The same goes for 110 film and frames with perforations — they look fantastic, but they’ll cost a bit more.

And, sadly, we don’t develop or scan 8mm and 16mm film either.

С-41, ECN-2… I'M A NEWBIE, WHAT SHOULD I CHOOSE?

C-41 – for color films.

ECN-2 – for motion picture films.

If you’re not sure – check your roll, it has this info printed on it.

DO I NEED A PUSH/PULL?

Only if you shot your film that way.

Here’s how it works: you change the ISO on your camera and shoot at a speed different from the box speed (like Kodak Gold 200 at 100 ISO). Then, when you place your order, let us know about the ISO change, and we’ll handle the rest.

ALL ABOUT SCANNING

WHAT’S THE DIFFERENCE BETWEEN FLASH AND BIGGIE?

Think of it like this: if you’re going big — like for an exhibition or a gift — biggie’s your go-to

For everything else — flash. It’s fast, flexible and perfect for quick edits and everyday needs.


Here you can check the sizes of the scans for the most frame types:

FOR THE 135 TYPE (35 MM):

FLASH - [ 3130X2075 PX 6.11 MB]

BIGGIE - [6774X4492 PX 28.3 MB] 

 

FOR THE 120 TYPE (MEDIUM FORMAT FILM):

6Х4,5
FLASH - [2412 х 1766 PX, 9.1MB]

BIGGIE - [4824 х 3533 PX, 18.2 MB]

6X6

FLASH - [2416 х 2380 PX, 12.5 MB]

BIGGIE - [4832 х 4760 PX, 24.9 MB]

6X7

FLASH - [2951 х 2407 PX, 6.3 MB]

BIGGIE - [5902 х 4815 PX, 12.6 MB]

6X8

FLASH - [3305 х 2451 PX, 17.7 MB]

BIGGIE - [6610 х 4903 PX, 35.4 MB]

6X9

FLASH  - [ 3569 х 2451 PX, 19.3 MB ]

BIGGIE - [7139 х 4903 PX, 38.5 MB ]

JPG OR TIFF?

If you’re looking for scans that are ready to post but still flexible for adjustments, go with JPG. We’ll make sure they look great, and you can tweak them however you like.

If you’re going for a certain look, go with TIFF for flat, untouched scans ready for your editing.

IF I WANT MAXIMUM QUALITY, I SHOULD GO WITH BIGGIE OR TIFF SCAN, RIGHT?

Not necessarily! Flash scan covers 90% of what most people need. That extra 10% are mostly for big exhibition prints :)

DO YOU SCAN HALF-FRAMES?

Yes! We can scan them in pairs or one by one — whatever works best for you. Just give us the heads-up when you order.

HOW MANY DPI YOUR SCAN HAS?

DPI (dots per inch) is a print measurement, but it’s not relevant unless you're discussing a physical print. What you really need is PPI (pixels per inch) and your file's pixel dimensions. To print at 300 DPI, divide the pixel dimensions by 300 to get the print size in inches.

For example, a 135 film scan at 4800 PPI gives about 23 MP, enough to print a 45x45 cm photo at 300 DPI.

Nerdy minute is over, back to your question: a Noritsu scanner gives 4800 PPI for 135 film and 2800 PPI for medium format. A 6x6 frame scan is about 4800x4800 pixels (23-24 MP), enough for a 45x45 cm photo at 300 DPI. The 72 DPI recorded in the EXIF is just for display and doesn't reflect the actual scan resolution.

Tip: Upsizing software can help if needed, but standard resolution usually prints fine at 8x12 inches without upsizing.

WHAT KIND OF SCANNERS DO YOU USE?

We only use the best and most reliable gear.

For most orders, we trust the Noritsu HS-1800. It’s a real powerhouse, with amazing color accuracy, excellent shadow and highlight detail, and it can output gorgeous 16-bit uncompressed TIFFs (if you need flat scan for post-processing). 

For your standout frames, we go all out with the Imacon 646 Flextight. This beauty delivers top resolution for big, bold prints — scanning 35mm at 6300 DPI, 120 at 3200 DPI, and 4x5 at 2040 DPI. All scans come as uncompressed TIFFs with 48-bit color or 16-bit B&W, around 350MB each.

STILL WAITING FOR MY SCANS…

1/ Check the turnaround:

Color film — next working* day (so Sunday doesn’t count). 

B&W — 3 working days.

ECN-2 — 7 working days.

Waiting for a biggie or TIFF? Add +3 working days.

2/ Double-check your spam or promotions folder, sometimes we end up there! 

3/ Still nothing? Feel free to email or DM us on Instagram for an update.

СAN I PAY FOR THE RUSH?

No need! We’re fast by default. Plus, we don’t like bumping anyone to the front. Every roll gets the same care, so we keep it fair!

I DIDN’T QUITE LIKE THE RESULTS…

Then let’s improve them! Scanning is all about your personal style, so let’s tweak it until it’s just right for you.

WHAT IF I HAVE A BLANK ROLL OF FILM?

Oh, it’s the worst, we feel you. 

We’ll refund the scan and just charge for the development. This also applies if your film is fogged or has damaged / transparent perforation.

ALL ABOUT US

I WANT TO STOP BY, WHAT ARE YOUR OPENING HOURS?

We’re waiting for you! 

Mo - Sa 

11:00 — 19:00

WHEN DO YOU GUYS HAVE A DAYS OFF?

Every Sunday and on public holidays: 

New Year’s Day — Jan 1

International Women’s Day — Mar 8 

Good Friday — Apr 18 

Easter Monday — Apr 21

Labour Day — May 1

Ascension Day — May 29

Whit Monday — Jun 9 

German Unity Day — Oct 3

Christmas Day — Dec 25

2nd Day of Christmas — Dec 26

HOW MANY PEOPLE WORK THERE?

Currently — 9. Can you believe that?

DO YOU JUST CASUALLY OPEN A LAB IN BERLIN?

Not quite! We might be bold, but we’re not new to the game. We’ve got 10 years of experience from our first lab, Fotovramci in Kyiv (which is still thriving). 

We’ve loaded film in almost every camera, tested countless scanners and developing machines, and even converted C-41 machines for B&W. And now we’re here :) Ready to deliver top-notch service and help you out with everything.

WHAT MAKES YOUR DAY?

When every parcel has an order number (and maybe a little treat), when emails are full of kind words, when all your films come out perfectly (no “sadly, your film is blank” messages), and when you drop by for a chat and to drop off rolls from your travels. That’s our favorite!

Ask more!


If you want to double-check something, ask a specific question, or simply chat with us, please do so! We’re here from 11:00 to 19:00 to help you out with everything.